Lead Sales Associate Camping and Fishing

Lead Sales Associate Camping and Fishing, Full Time

Overview:

The Lead Sales Associate directly supports the Store management in all the department’s day-to-day activities. Their

role is to optimize department sales and profitability through employee training and development. They are highly

knowledgeable in action sports products and a resource for customers and employees. The Lead Sales Associate will

model the company’s customer service and selling procedures and place customer satisfaction, sales floor readiness

and employee development as the cornerstones for their department’s success.

Key Accountabilities:

Provides and ensures exceptional customer service, sales achievement, product knowledge and sales floor readiness for

the department.

Assist in training of new and existing employees. May assist in scheduling, organizing and directing assignments within the

department to support store management

Maintain, encourage and possess “ownership mentality” of their department.

Promote a positive customer focused environment and resolve customer problems or complaints by determining optimal

solutions processing transactions to support customer needs

Ensure sales floor department and corresponding back stock areas are maintained to company standards -including

processing of markdowns, transfers, sales floor product preparation and stocking as needing

Model company standards for customer service and selling standards for department employees and provided per to per

coaching to support those standards -follow up on a regular basis.

Work in support of store management to ensure execution and communication in support of advertising

Assist in coordination of multiple sales events and provide direct support for their execution

Maintain employee awareness of safety and emergency procedures and report any concerns

Assist store management in maintaining adequate departmental supplies.

Skills Summary:

2-5 years related sales experience in clothing or sporting goods or related industry experience.

Enjoy connecting with people and demonstrating an enthusiastic and positive attitude

Basic knowledge and understanding of retail math principals and ability to utilize necessary technology

Ability to support store management in a fast-paced environment, while handling multiple priorities and championing the roll

out of new procedures

Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers

to make purchases with minimal returns

Ability to motivate and train peers to meet or exceed sales and customer service standards.

Ability to communicate effectively and professionally with customers, vendors and all co-workers.

Ability to handle physical requirements to accomplish daily responsibilities

The ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to

access product and assist customers

General willingness to get the job at hand done to meet company needs

Ability to work a flexible schedule, including morning, evening and weekend availability

This position does not have a remote worker option.

Adherence to all company policies and loss prevention control and compliance procedures

This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned

Physical Requirements:

Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift

Ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to

access product and assist customers

Crown Enterprises, Inc is an employee owned, Equal Opportunity Employer, committed to a diverse and inclusive work

environment.

APPLICATIONS AVAILABLE IN -STORE OR at https://t-state.com/employment/